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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cherrie Camis

April 15, 2025

5  out of  5
rating by Cherrie Camis
"Avery helped me with my insurance policy and was available when I needed to contact him with any concerns. I appreciate his effort and fast work in getting my request done! Thank you Avery!"
We responded:
"Thank you, Cherrie, for sharing your experience! I'm glad to know that Avery was able to assist you with your renters insurance policy and address your concerns promptly. Your appreciation for his effort and quick response means a lot. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Jessie Nichols

April 14, 2025

5  out of  5
rating by Jessie Nichols
"Avery was great. Would recommend."
We responded:
"Thank you, Jessie, for your feedback! I'm happy to hear that Avery provided you with great service while quoting your renters insurance and auto insurance. If you have any questions or need further assistance, feel free to reach out. We're here to help! Welcome to the Tim Westfall State Farm Family!"
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Logan Hiers

April 11, 2025

5  out of  5
rating by Logan Hiers
"Erica made the process of getting quotes and implementing new policies easy! She was quick and was thorough with her explanations of coverages!"
We responded:
"Welcome to the Tim Westfall State Farm family! We are thrilled that you and Ellie are trusting us with all of your insurance needs! know that we are always just a phone call away when you need help or have questions!"
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Charles Williams

April 10, 2025

5  out of  5
rating by Charles Williams
"I had the pleasure of working with Jenny at Tim's Westfall agency she was extremely helpful and knowledgeable made things very easy to follow answered all my questions and I would recommend her and this agency and especially dealing with Jenny to all my friends and family members"
We responded:
"Charles, thank you so much for this glowing review. Jenny is a wonderful asset in our office and we are glad she was able to help you with all of your insurance needs! Welcome to the Tim Westfall State Farm family!"
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Lena Brooks

April 10, 2025

5  out of  5
rating by Lena Brooks
"I highly recommend this agency. Avery is top notch in customer service and super reliable."
We responded:
"Thank you, Lena for this wonderful review! We are lucky to have Avery as part of our team. Glad he could help you with all of your insurance needs while giving you great customer service! Welcome to our State Farm family!"
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cindy coulombe

April 10, 2025

5  out of  5
rating by cindy coulombe
"Erica was EXTREMELY helpful and patient with us. I bet I called her at least 10 times with questions! She answered and explained everything I asked her! And provided us with different quotes that I asked. Thank you so much Erica!!!"
We responded:
"Thank you, Cindy, for sharing your experience! I'm happy to hear that Erica was able to assist you with patience and clarity. It's wonderful to know she provided the information and insurance quotes you needed. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Marty Boone

April 10, 2025

5  out of  5
rating by Marty Boone
"Thank you so much for helping me today even though it was past closing time. Thank you too for getting me up to date on my paperwork. You’re always so kind and kindness goes a long way."
We responded:
"Thank you, Marty, for your kind words! I'm happy Erica was able to assist you, even after hours. Keeping your paperwork up to date is important, and I'm glad we could help. If you have any more questions or need assistance in the future, feel free to reach out anytime."
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Inner Growth

April 7, 2025

5  out of  5
rating by Inner Growth
"They are so kind and they stay on top of everything for their customers. Thank you Sharon for going above and beyond"
We responded:
"Sodonya, Thank you so much for your kind words! I'm glad to hear that Sharon's dedication and efforts have made a positive impact on your recent claim. We're committed to providing attentive service and are here for any of your insurance needs. Feel free to reach out anytime!"
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Victoria Mauro

April 2, 2025

5  out of  5
rating by Victoria Mauro
"Erica is wonderful. She handles my vehicle and my business insurance. I couldn't manage my insurance needs with out her."
We responded:
"Thank you, Victoria, for your kind words! I'm glad to hear that Erica has been able to assist you with both your auto insurance and business insurance needs. We're grateful to have her as part of our team. If you ever need further assistance or have any questions, please feel free to reach out."
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Paloma Martinez

March 27, 2025

5  out of  5
rating by Paloma Martinez
"I had the pleasure of working with Avery while searching for renters insurance for my very first apartment, and I couldn’t have asked for a better experience! Avery took the time to explain every detail of the policy and ensured I fully understood my options. His patience and willingness to answer all my questions gave me confidence in my decision. He made what could have been a stressful process feel smooth and easy. I truly appreciate his exceptional customer service and would highly recommend him to anyone looking for insurance. Thank you, Avery!"
We responded:
"Thank you, Paloma, for sharing your experience! I'm delighted to hear that Avery was able to assist you so effectively with your renters insurance. His dedication to explaining every detail and ensuring your comfort with the process is truly commendable. We're grateful for your recommendation and are here to help with any future insurance needs you may have."
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Susan Russell

March 26, 2025

5  out of  5
rating by Susan Russell
"Buying a new home in a new state is stressful but Erica and State Farm made finding the home and auto insurance a breeze! The friendly service, the attention to detail, and the low rates made our experience not only easy but also a relief. Thank you Erica Aronson and Tim Westfall Insurance! Y’all are the best!"
We responded:
"Thanks for the kind words, Susan! We’re happy to hear Erica was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
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Michele Donovan

March 21, 2025

5  out of  5
rating by Michele Donovan
"The entire team at the Tim Westfall State Farm Insurance Agency has been so very helpful when I needed them most. From start to finish, they kept in touch with me to make sure things were going smoothly and that I was okay. When I called the office to report the accident the first question Sharon asked was if I was hurt. Genuine concern for the customer first. Sharon made a stressful situation a lot easier to deal with."
We responded:
"Thank you, Michele, for sharing your experience! I'm happy to know that our team was able to support you during such a challenging time. Sharon's genuine care and dedication truly make a difference, and I'm grateful to have her as part of our team. If you ever need anything else, please don't hesitate to reach out."
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Nancy S

March 20, 2025

5  out of  5
rating by Nancy S
"Relocating to Greensboro and Tim Westfall Insurance was recommended. Everyone has been great, from Tim, Sharon and especially Erica. Made us extremely comfortable. Erica was wonderful, getting everything together and explaining every little detail. Also helping out with the DMV. A definite asset to this office."
We responded:
"Thank you, Nancy, for sharing your experience with us! I'm happy to hear that our team, especially Erica, made your transition to Greensboro smooth and comfortable. It's great to know that Erica's assistance with the DMV and her detailed explanations were helpful. We're here for any future needs or questions you might have!"
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Laura Traylor

March 19, 2025

5  out of  5
rating by Laura Traylor
"A BIG THANK YOU to Erica for all her help today! Not only did she take care of what we needed to be changed with our policies, she had really good suggestions with absolutely no pressure. Great agency!"
We responded:
"Thank you, Laura, for sharing your positive experience! I'm happy to hear that Erica was able to assist you effectively and provide valuable suggestions. We appreciate your kind words and loyalty to our insurance office and are here for any future needs or questions you might have."
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Lashanta B

February 24, 2025

5  out of  5
rating by Lashanta B
"I’m so grateful to have a great customer service experience with Erica Aronson today. She was very professional, she answered all my questions. It was a smooth process. Thank you Erica."
We responded:
"Thank you, Lashanta, for sharing your experience! I'm glad to hear that Erica provided you with such professional and smooth service. Your satisfaction is important to us, and we're grateful for your feedback. If you have any more questions on the auto insurance or renter's insurance or need assistance in the future, feel free to reach out!"
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Victoria Topkins

February 20, 2025

5  out of  5
rating by Victoria Topkins
"I was referred by my good friends, Sandy and Fern, when I told them that I needed to switch my car and home insurance. They suggested their agent, Erica Aronson, who works for State Farm in High Point, N.C. I called Erica up and within hours, she had my numbers together. I trusted her to not sell me too much, but to give me the coverage that I need. I really appreciated working with Erica because she made it easy and understandable. Thanks Erica, thanks Sandy and Fern! Victoria Topkins"
We responded:
"Thank you so much, Victoria! We are delighted to hear that Erica made your transition to Tim Westfall State Farm seamless and stress-free. It’s wonderful to know. You felt confident in her guidance and trusted her to find the right coverage for your home insurance and auto insurance. We truly appreciate Sandy and Fern For connecting you with us and we’re excited to have you as part of our Tim Westfall State Farm family. We’re always here for you!"
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Donna Younts

February 20, 2025

5  out of  5
rating by Donna Younts
"I needed to purchase renter's insurance for a family member and it needed to be completed quickly. Erica Aronson took care of this matter in a quick and efficient manner! She was great to work with and made the process so smooth and easy!"
We responded:
"Thank you for your wonderful review, Donna! We’re so glad Erica was able to assist you quickly and make this process smooth and easy. Providing excellent service is always our priority, and we appreciate you trusting us with your renters insurance needs. If you ever need anything else, don’t hesitate to reach out!"
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Adel lamari USA

February 18, 2025

5  out of  5
rating by Adel lamari USA
"Erica she is the best if I can give her more than 5 🌟 stars I'll."
We responded:
"Thank you so much for your kind words! We truly appreciate your support and are thrilled to hear that Erica provided you with such a great experience. Your feedback means the world to us, and we look forward to assisting you again in the future!"
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S DB

February 6, 2025

5  out of  5
rating by S DB
"Tim Westfalls staff have been attentive to my needs, gracious, and personable. I would highly recommend this agency. Sharon, who works in support services has been particularly helpful."
We responded:
"Stephen, thank you for your kind words! We’re thrilled to hear that our team has provided you with a attentive and personable service. Sharon and the rest of our staff truly appreciate your recommendation. If there’s anything else we can do for you with the claim or any of your insurance needs, please don’t hesitate to reach out!"
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Matthew Irlbeck

February 6, 2025

5  out of  5
rating by Matthew Irlbeck
"Erica Aronson is the best!"
We responded:
"Thank you so much, Matthew! We truly appreciate your kind words. Erica and her team are always here to help you! We love, helping second generations of customers! Let us know if there’s anything else we can do for you!"
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David Specht

February 4, 2025

5  out of  5
rating by David Specht
"Erica did a fantastic job understanding my needs and making suggestions on coverages."
We responded:
"Thank you, David! We are so glad to hear that. Erica provided you with excellent service and the right coverage recommendations. We appreciate your trust and are always here to help with any of your insurance needs!"
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Butch Johnson

February 3, 2025

5  out of  5
rating by Butch Johnson
"The Tim Westfall State Farm agency had been our insurance provider since our previous provider closed. In addition to being very professional, they have been extremely caring and friendly."
We responded:
"Butch, we appreciate your review and longtime loyalty to our agency. As you know, we treat our customers like family and are happy that the friendliness comes across. Sharon was glad to help you with your recent auto claims. We are always just a call or stop away!"
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Deepak Shrivastava

February 3, 2025

5  out of  5
rating by Deepak Shrivastava
"It was a great experience working with Avery Ghalyoun. He patiently worked with me on my auto and home insurance and got me a good deal. Thank you!"
We responded:
"Deepak, thank you! We’re so glad to hear that you had a great experience working with Avery. He takes pride in helping our customers find the right coverage at a great value. We appreciate your trust in our team and are always here if you need anything in the future. Welcome to the Tim Westfall State Farm family!"
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Ed Silva

January 31, 2025

5  out of  5
rating by Ed Silva
"Had some questions regarding a "This is not a bill" statement. On its face, it appeared to state an inflated premium amount. Erica was extremely helpful in answering my questions completely and assured me that there were no actual changes."
We responded:
"Thank you, Ed, for your review and loyalty as a long time customer!We’re so glad Erica was able to assist you and provide the clarity on your insurance that you needed. Our team is always here to help with questions or concerns about your policies. If you ever need anything else, don’t hesitate to reach out!"
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Don Harter

January 29, 2025

5  out of  5
rating by Don Harter
"Had a great experience with Erica Aronson switching my Home and Auto insurance over to them. She was very detailed and thorough. I would recommend her and the agency."
We responded:
"Thank you, Don! We are so glad to hear you had a great experience with Erica. She takes pride and making the insurance process, smooth and thorough for our customers. We truly appreciate your recommendation and are happy to have you as part of the Tim Westfall State Farm family! If you ever need anything, don’t hesitate to reach out"