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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Virginia Crayton

March 28, 2024

5  out of  5 rating by Virginia Crayton
"Jenny helped us start our insurance and she was absolutely fantastic! She went over our policy in detail (which no other insurance company has ever done) and explained why she suggested certain coverages. It was a great experience."
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Kat Lawhorn

March 27, 2024

5  out of  5 rating by Kat Lawhorn
"Erica is the one that helped us. She is super sweet. She is wonderful all around. So I definitely would recommend her to help you with whatever it is you need."
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Anna T

March 27, 2024

5  out of  5 rating by Anna T
"My agent retired and I went in to meet Tim and team. I chose this office for the convenience to my house. But that is not why I will stay with them! They treat you like family, actually better than family lol they treat you like VIPs. Tim sat down with me and helped me figure out some things but the follow up and the best customer service comes from Erica. She is the true rockstar of the office. She takes care of you, and knows all of you are story. This office is one that I would choose again even if it was not convenient to my house! Love this team!"
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Adel Ghalyoun

March 26, 2024

5  out of  5 rating by Adel Ghalyoun
"I purchased my home and auto insurance Policies at this State Farm office The account manager Avery was very helpful and professional. He made it easy and clear for me. I was able to understand insurance coverage . I recommend this State Farm office for your home and auto policies anytime thank you."
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Arnaud Guerrier

March 25, 2024

5  out of  5 rating by Arnaud Guerrier
"I loved it there, it was our first time getting insurance in the US and our agent Erica explained everything well to us and guided us, she was extremely funny btw. It's definitely the best place to go for things like this."
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Lachele Blakeley

March 19, 2024

5  out of  5 rating by Lachele Blakeley
"I have always had such a great experience with the Tim Westfall office. They always treat me like I’m part of the family. Erica is a great insurance agent. I would recommend her and the office to anybody that wants to be treated like part of the family. They are great people."
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Christina Shaver

March 18, 2024

5  out of  5 rating by Christina Shaver
"Yes my agent Erica has been helpful for the past year. Erica is outgoing and makes me feel like family. Thank you Erica"
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DEXTER MONTAGUE

March 14, 2024

5  out of  5 rating by DEXTER MONTAGUE
"Sharon is great to have as a representative, and has helped and communicated with me every step of the way with my car accident. I would not trade this State Farm location for anything..."
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Victoria Mauro

March 13, 2024

5  out of  5 rating by Victoria Mauro
"I work with Erica Aronson for most of my insurance needs and she is great to work with. She is very helpful and answers my calls, or calls me back quickly. Today that is so unusual, no one likes to talk on the phone anymore and so I appreciate her communication."
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Maddie Sullivan

March 10, 2024

5  out of  5 rating by Maddie Sullivan
"Everyone I’ve worked with in the office has been so kind and helpful. I love that whenever you call you immediately get a person who can help you without a transfer. Bethany and Erica both make it easy to communicate and get quick answers to your questions."
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Tammy McCracken

February 27, 2024

5  out of  5 rating by Tammy McCracken
"Always helpful and efficient."
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Hannah Bahena

February 26, 2024

5  out of  5 rating by Hannah Bahena
"All of the staff at Tim Westfall’s office are extremely nice and always helpful! Avery was able to help me with multiple policies and get me multiple discounts also! I appreciate all of his help and for making this process as easy and stress free as possible. Thank you again Avery and everyone at Tim Westfall’s office! Definitely recommend them!"
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Monesha Staton

February 23, 2024

5  out of  5 rating by Monesha Staton
"State Farm has been amazing for me, but if my experience has been the best because of the great work of my agent Erica. She helped me get the best rates for my home and auto and I appreciate her knowledge and attentiveness to my needs. She is by far the best agent that I have done business with and I recommend to her expertise."
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Alexander.24_

February 22, 2024

5  out of  5 rating by Alexander.24_
"Avery helped me set up, my insurance policy and was very helpful, would definitely recommend"
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Angelo Cruz

February 17, 2024

5  out of  5 rating by Angelo Cruz
"Erica from this agency has been very helpful with all of my insurance needs. Great agency"
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Arlene Kucinski

February 16, 2024

5  out of  5 rating by Arlene Kucinski
"I've been dealing with this office since I moved here from CA Erica and Bethany are very helpful, knowledgeable and patient representatives for this office. they have answers to all your questions. I highly recommend this office for all your Auto and homeowners insurance needs."
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Mark Critzer

February 15, 2024

5  out of  5 rating by Mark Critzer
"Helped me save money adjusting my coverage, and by signing me up for the credit card bonus from State Farm/US Bank!"
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Cory Phillips

February 14, 2024

5  out of  5 rating by Cory Phillips
"The Westfall office, to be clear, practices relentless hospitality. From the moment you walk into the door (which is always open in cool weather), you are welcomed, listened to, and treated like family. I’ve been a State Farm customer for over 30 years and transferring to the Westfall Team is the best thing I’ve done since signing up. Specifically, every service I’ve been enrolled in was clearly explained, reevaluated, and vetted. I was seen & heard. Kudos!"
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Brooklyne Conney

February 10, 2024

5  out of  5 rating by Brooklyne Conney
"Erica has been a huge blessing! I love this team with everything in me! Erica has helped me when I switched back to State Farm and most recently bought a new car and she was a blessing and very helpful when it came to switching my vehicles over."
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Porshe Mills

February 6, 2024

5  out of  5 rating by Porshe Mills
"Wow! Ms Erica was able to help take some weight off my shoulders during a super busy time getting ready to move. She called referring my online quest for renters insurance and not only did she give me a good laugh but was happy to educate me on how renters insurance works with it being my first time needing it. By the time we were off the phone not only did she save me money on my renters insurance policy but my auto too by switching State Farm!! Now two bills in one and less than it would have been anywhere else . One thing off the to do list. Thanks Erica , much appreciated ! :D"
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Joshua Actor

February 1, 2024

5  out of  5 rating by Joshua Actor
"Nothing but praise for Avery Ghalyoun! There was absolutely no pressure, and he listened carefully and attentively the whole time. The process took long (my fault), but Avery stuck with me. Awesome!"
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Angela P.

February 1, 2024

5  out of  5 rating by Angela P.
"My agent, Jenny, made my move to State Farm seamless and pain-free. She worked with me to provide the best coverage for the best price and I couldn't be happier with her service and professionalism. Thanks, Jenny!"
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Amanda Beck

January 30, 2024

5  out of  5 rating by Amanda Beck
"Erica Arondon spent an extensive amount of time on my account getting me the best mortgage and car insurance set up. Her attention to detail was amazing and highly recommended. She truly went above and beyond. Thank you."
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christopher jenkins

January 29, 2024

5  out of  5 rating by christopher jenkins
"Avery was super helpful and a great communicator. He made it easy to start my policy and got me a good price compared to my previous insurance company. Thanks!"
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Patricia Herize

January 29, 2024

5  out of  5 rating by Patricia Herize
"Wonderful service from Tim! Thank you!"